Icloud support. all the topics, resources, and contact options you need for icloud. if you back up your iphone, ipad, or ipod touch, you’ll have a copy of your information to use in case your device is ever replaced, lost, or damaged. contact apple support.. In itunes, or from the apps & data screen on your iphone, tap set up as new instead of restore from backup. if you already tapped restore from backup, tap back to return to the set up screen. follow the remaining steps. for now, you can skip the steps for apple id, touch id, and passcode.. The apple system support page indicates whether icloud backup is available. if icloud backup is unavailable, check back later to see if icloud backup is available yet and try again. if icloud backup is unavailable, check back later to see if icloud backup is available yet and try again..
Method 6. back up iphone manually. if you all the above methods is worthless for you to fix this icloud backup failed issue, then you can try to back up your iphone manually to keep your data safe.. If you need help with an itunes backup of your iphone, ipad, or ipod touch, learn what to do. try to use an alternate backup or an icloud backup, or contact apple support for more help. get more help. if you forgot your password for an encrypted backup ; in apple support communities.. This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. to troubleshoot these, try deleting your last icloud backup (if you have one) by turning off icloud backup in settings>icloud>storage & backup, then tap manage storage, tap your device under backups, then tap delete backup..
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